Privacy policy
What we collect, why we collect it, and how to ask us to delete it.
Last updated: February 2026
Who we are
OH Mobile Tech is operated by O Degree Pte. Ltd. (UEN 202531385W), 28 Race Course Ln, Unit #01-01A, Singapore 218746. We handle personal data in line with Singapore’s Personal Data Protection Act.
What we collect
- Order information — name, email, phone, delivery address and order contents
- Account information — the details you enter when registering
- Trade-in and repair details — device model, condition and contact details
- Technical data — browser type, device type and pages visited
We do not store full card numbers. Payments are handled by the relevant payment provider.
Why we use it
- To process, deliver and support your order
- To honour warranty claims and trade-in offers
- To answer your enquiries
- To improve the shop and the website
- To send updates you have explicitly asked for
Who we share it with
Only with parties needed to complete your order: courier partners for delivery, and payment providers for settlement. We do not sell personal data to anyone.
Device data on trade-in
When you sell us a device we require it to be signed out and factory reset. We additionally run a certified erasure on every unit before resale. If a device arrives with data still on it, we erase it and do not access the contents.
Cookies
The site uses cookies and local storage to keep your cart, wishlist and session working. You can clear them at any time in your browser settings; doing so will empty your cart on this device.
How long we keep data
Order records are retained for seven years for accounting and warranty purposes. Enquiries and quotes are kept for up to twelve months. Account data is kept until you ask us to delete it.
Your rights
You can ask for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] and we will respond within 30 days.
Contact
Questions about this policy can go to [email protected] or through the contact page.